Refund and Cancellation Policy

Effective date: [EFFECTIVE DATE]

1. Scope

This policy covers optional paid digital features (Boosts) offered on worldsay.online. It does not limit any rights you have under mandatory consumer law.

2. Purchases are currently disabled

Paid features are not enabled yet. No payment can be completed and no amount is charged.

3. Where you buy (when enabled)

On the website, purchases are processed by our merchant of record, [MERCHANT OF RECORD]. In the iOS app, purchases are processed by Apple In-App Purchase.

4. Apple purchases

Refunds for in-app purchases are handled by Apple under the App Store rules. Please request them through Apple.

5. Web purchases

Boosts are digital content that begins immediately when activated. Because they are consumed on use, we generally cannot refund a Boost that has already been activated. We will refund or otherwise remedy the situation where: a payment failed but was charged; the Boost was not delivered; there was a duplicate or unauthorized charge; or the law requires it. Please contact us within 14 days at [CONTACT EMAIL] with your receipt.

6. EU and UK withdrawal right

Where a 14-day withdrawal right applies to digital content, by purchasing and activating a Boost you consent to immediate performance and acknowledge that you lose the withdrawal right once the Boost has been activated.

7. Failed payments

A failed payment grants no Boost, and no amount is retained.

8. Chargebacks

Please contact us first so we can resolve the issue before you ask your bank or card issuer to reverse a charge.

9. Contact

[OPERATOR NAME] — [CONTACT EMAIL]